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Posted: Monday, September 19, 2016 8:35 PM



Service Excellence is a core value at Efficient Forms and in the Services Department we are committed to providing accurate, convenient and automated WOTC (Work Opportunity Tax Credit) compliance operations for our clients. To succeed, we invest in technologies, programs and our people to continually improve the way we service and help our clients run their businesses. You will work in a team of 5-6 people on a daily basis, and primarily be responsible for entry of data into the proprietary administrative system to allow processing of WOTC applications and accurate client reports.

Responsibilities - Processing 75%; Organization 25%

Review inbound tax credit forms and update in system; review certification packages sent to State Workforce Agencies (SWA)
Add certifications received into system
Process need and denial letters from SWA.
Work a minimum of 25 records per hour.
Maintain an error rate of less than 2% on all records worked.
Adhere to all productivity standards
A WOTC team member is also responsible for Tier 1 support, which entails handling phone calls and emails from clients and new hires, as needed.
Work under direct supervision to resolve issues and provide solutions.
Exchange routine information with members of the Account Management Team, including priorities, timelines and issues as they arise

Strong client relationship and interpersonal skills
Excellent attention to detail; strong data entry skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Demonstrated ability to learn and apply basic concepts in new situations
Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions

Work Experience

1-3 years experience working in a business office environment
Data Entry skills
Preferred: Knowledge of the WOTC programs


Littleton, Colorado


$13.00 p/hr


• Location: Denver, Littleton, CO 80127

• Post ID: 25265265 denver is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2016