Posted: Friday, January 5, 2018 9:24 AM
Department: KS Grocery
Position Reports To: Store Management
Position Supervises: N/A
Pay Level: N/A
FLSA Status: Non:Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions::/h2:
:a nameOLE_LINK1: Promote trust and respect among associates.
: Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
: Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
: Offer product samples to help customers discover new items or products they inquire about.
: Inform customers of grocery specials.
: Provide customers with fresh products that they have ordered.
: Recommend grocery items to customers to ensure they get the products they want and need.
: Check product quality to ensure freshness. Review sell by dates and take appropriate action.
: Label, stock and inventory department merchandise.
: Report product ordering/shipping discrepancies to the department manager.
: Display a positive attitude.
: Stay current with present, future, seasonal and special ads.
: Adhere to all food safety regulations and guidelines.
: Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
: Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
: Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
: Notify management of customer or employee accidents.
: Work overnight shifts
: Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
: Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications::/h2:
: Ability to handle stressful situations
: Effective communication skills
: Knowledge of basic math: counting, addition, and subtraction
: Ability to work overnight Desired Previous Job Experience:/h2:
: Retail experience
: Second language (speaking, reading and/or writing)
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
• Location: Denver
• Post ID: 50314612 denver