search > Denver jobs > Denver customer service

Posted: Tuesday, March 14, 2017 11:06 AM

Job Description:/h3:

Join our growing team Our Customer Service and Sales Representative position is a great full:time position for those living in or around the Denver area. Lotus Business Solutions opened its doors in Denver, CO in November of 2011 and we are excited to announce that we are growing again.
Since opening its doors here, Lotus has expanded into 6 new states and has plans to do so again in 2016. This translates to unlimited opportunities to advance your career very quickly within our company. We provide customer service, customer acquisition and retention, as well as marketing and sales management for some of the worlds most recognizable companies in the satellite, retail, and entertainment industry. We are known for being very focused on each individuals talents and career goals. Our employees enjoy a very modern and team oriented environment with a fun atmosphere which encourages high energy and passion

Job Responsibilities
Acts as the first point of contact for new and existing customers
Asks open:ended, questions to determine customer requirements, needs, and expectations
Educates customer on policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of products/services and effectively oppose any customer objections
Prepares all related paperwork and documents on a daily basis
Obtains customer feedback through follow:up calls
Proactively resolves any complaints
Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns

High school diploma or general education degree (GED) is required. Associates degree in related field preferred
A minimum of three months to one year of customer service and/or retail experience is required; Outside or inside sales industry experience is preferred

Company Description:/h3:
Lotus Business Solutions, Inc. is a privately owned and operated promotional marketing firm located in Denver, Colorado. Founded in 2011, we pride ourselves on providing the best campaign development by increasing results for our clients, through innovative direct sales and marketing strategies. Our philosophy is to not only help increase the profits of our clients but to provide the best opportunity for those who are willing to work hard with integrity within our company.


• Location: Aurora, Denver

• Post ID: 33641983 denver is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017