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Posted: Wednesday, April 12, 2017 10:46 PM

The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal. This position will serve as the driverA?s liaison for all issues regarding onboarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.Assign drivers to tractors: maintain drivers on tractor information in iSeries planning grid; maintain open trucks at the terminal.Educate drivers about the equipment purchased today, and how to properly operate and maintain this equipment.Proactively reach out to drivers to confirwm that their expectations are being met, and offer assistance if needed.Update all driver material / information as needed.Document all interaction with drivers, including issues and resolution, throughout the welcome experience.Perform other related duties as assigned by supervisory personnel.High school graduate or equivalent experienceCDL preferredThree to five years transportation experience within the trucking industry preferredOne to two years of customer service experience preferred


• Location: Denver, henderson

• Post ID: 35247203 denver is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017