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Posted: Tuesday, April 25, 2017 3:52 PM

Job Description:/h3:
Land Title Guarantee Company is the states leader in title insurance and closing services, helping over one million Coloradoans achieve their real estate dreams. And now Land Title is a Top 10 Workplace as voted by our own employees. If you are looking to work with the best, work with Land Title.
JOB SUMMARY
The Sales Support Assistant welcomes, assists and provides information to customers either in person or over the phone. S/he is also responsible for the execution of email marketing programs and the coordination and tracking of various supplies.
RESPONSIBILITIES:
:Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image
:Answer customer inquiries in a timely and accurate manner; provide information to authorized persons, or determine who can best provide the information and route the request
:Hands:on execution of email marketing programs in support of Land Title business objectives
:Coordinate and track supplies for various sales events
:Print and distribute collateral for account managers
:Order office supplies for department
:Research when needed for marketing pieces for marketing products
:Manage promotional item inventory and distribution
:Assist with Land Titles Continuing Education Program by issuing certificates, printing class packages and implementing email campaigns
:Provide back up to the rest of the department when needed

COMPETENCIES
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first:hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesnt misrepresent him/herself for personal gain.
Effective Communication: Uses advanced verbal and non:verbal methods of communication to influence customers and colleagues.
Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others cant; can simplify complex processes; gets more out of fewer resources.
Priority Setting: Spends his/her time and the time of others on whats important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
HIRING REQUIREMENTS
:Email marketing knowledge a plus but not required
:Solid working knowledge of E:mail, Microsoft Office Suite including mail merge, excel and word
:Real estate industry knowledge is a plus
:Customer Service experience
:Organizational skillsCompany Description:/h3:
Nationally known. Locally owned. Locally operated.
Many say, All real estate is local. We believe the same holds true for valued r

Source: https://www.tiptopjob.com/jobs/66277773_job.asp?source=backpage


• Location: Denver

• Post ID: 35964853 denver
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