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Posted: Thursday, March 16, 2017 12:50 PM

Responsibilities

TheManager -Solutions Engineering,will provide implementation and on-going support to existing and new customers utilizing data, IoT, Wireless Private Network, device troubleshooting, cloud computing and Open Development.

Qualified candidates will possess 5+ years of experience in the communications and/or network industry in a sales-oriented, technical design and engineering role, with an emphasis on IP-based network, communications and mobility solutions.

Assume leadership role in providing technical direction to customers and internal staff in the development and maintenance of fully-integrated data solutions. This position requires excellent interpersonal skills to effectively work in a team environment and explain complex systems to customers.

The successful candidate will collaborate with customers by providing customer needs analysis, engineering and design of technical solutions, technical presentations and technical consultation to internal and external customers.

- Drives implementation and end to end support to business partners.
- Escalation point for external customers and B2B reps on technical customer issues.
- Responsible for re-creation of failures and malfunctions experienced at customer sites and resolving those failures and malfunctions by trouble shooting networks, systems and app.

Qualifications

Qualified candidates will possess 5+ years of experience in the communications and/or network industry in a sales-oriented, technical design and engineering role, with an emphasis on IP-based network, communications and mobility solutions.

Assume leadership role in providing technical direction to customers and internal staff in the development and maintenance of fully-integrated data solutions. This position requires excellent interpersonal skills to effectively work in a team environment and explain complex systems to customers.

The successful candidate will collaborate with customers by providing customer needs analysis, engineering and design of technical solutions, technical presentations and technical consultation to internal and external customers.

- Drives implementation and end to end support to business partners.
- Escalation point for external customers and B2B reps on technical customer issues.
- Responsible for re-creation of failures and malfunctions experienced at customer sites and resolving those failures and malfunctions by trouble shooting networks, systems and app

- 5+ years in customer facing positions (sales, sales engineering, consulting) or
- 5+ years architecture experience in conceptualization, definition and development of IT and or telecom based products and service with verifiable instances of implementing one or more of the following:

- Data and IP Services (ATM, Frame Relay, VoIP, PIP, VPN, IP PBX)
- Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
- Managed Security Solutions
- Data Center Outsourcing (application hosting, managed storage)
- Call Center Technologies (ACD, IVR, Customer Portal)
- IT Applications Management (SOA, Web Services, RTE)
- Strong knowledge of network, communications and mobility protocols
- Working knowledge of switching, routing, server, video, UC&C and mobility equipment.
- Knowledge of storage networking/cloud computing.
- Ability to stay ahead of wireless trends and forthcoming technology.
- Ability to translate technology trends to sales force and customer base.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Click here for more info: http://www.verizon.com/about/work/jobs/6504995-mgr-solutions-engineering


• Location: Denver, Greenwood Village

• Post ID: 33461133 denver
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